Google Duo faces an Oops moment on social media after it sends out a personalised message of Virat Kohli to the users worldwide.
— Laura Eileen (@Rawr_b4_coffee) May 30, 2019
Skipper Kohli & Duo had apparently intended to send Indian cricket fans a personalised message prepping them for the upcoming ICC madness. The message, however, reached hundreds of users around the globe who were left clueless about why some guy named Virat Kohli was sending them “thank you” messages.
@hagavaf I received the Virat Kohli notification on Duo in NYC @ 9:20 PM EST yesterday. [Google Pixel 3XL]
I was slightly scared to open it – thought it was a random person sending who knows what. App deleted.
— lisa (@lisasaidit) May 30, 2019
— ¯_(ツ)_/¯ (@The_Izzo) May 30, 2019
I know, he pops on my screen all of a sudden, it’s sometimes scary, it’s as if he’s really watching us, like FaceTime.
— Chris Beder (@BederChris) May 31, 2019
Hey @Google why did I get a random missed Duo call from someone and get this message?
I had literally never set up a Duo or ever used it before pic.twitter.com/TOeYuRbBcj
— jtdougl (@jtdougl) May 31, 2019
The discussion soon made its way to Reddit as well.
Social media also saw some hilarious responses from the Indian users as to why the Indian fans didn’t receive any notification.
and in india we didn't get any single msg abt this
— i_ravi (@iravi16) June 1, 2019
But Google soon came out with an explanation and cleared the air by sharing how the message was meant for the Indian users but reached a worldwide audience due to a glitch. The message went as far as Canada, US, Mexico, New Zealand, Japan, and more.
We're sorry for this glitch and the confusion it created – we recognize this seemed like spam, and are taking steps so it doesn't happen again.
— Justin Uberti (@juberti) May 30, 2019