If you are fond of doing online shopping, you must be loving the e-commerce websites for the discounts and offers they provide along with the comfort of shopping products just with the help of some clicks. A recent incident has caused a loss of Rs 7 crore for SBI just because of a bug in Flipkart’s website.
39 customers have deceived Flipkart with a total of Rs. 7 crore after receiving double the refunds on cancelled orders. These customers were able to find a bug which helped them to receive a refund from Flipkart on canceling the order, and then receive another refund from SBI 2-3 days later.
The trick was discovered by a group of students who live in Gujarat and they took the benefit very smartly by ordering several items with the help of friends and relatives. A total of 1090 transactions were made from Gujarat’s Mehsana, Patan and Ahmedabad districts of an estimated amount of Rs 7 crores.
This gives rise to a lot of questions about how refunds work on e-commerce websites and is it safe to fill our bank details after knowing the possibilities of hacking. According to a DNA report, banks have moved to an automated system of refunds which may have been hacked. SBI is treating this incident as a case of fraud.
This isn’t the very first case where buyers on e-commerce websites took the benefit of a bug. Hackers always try to find such bugs and threaten popular companies, Earlier a case was revealed in which thousands of Indians had managed to get free subscriptions to Amazon Prime through simple hacks like choosing cash on delivery for making payment and entering a fake delivery address. “In India, when you have a loophole, someone will drive a truck through it,” an official of Amazon Prime in India had then said.