Cab companies have certainly made the life of office going people better than ever. These companies offer quality service at amazing discount offers. One issue that Uber and Ola have been facing in India is the safety regulations mainly for females traveling in their cabs.
The character of a driver is one important factor that no company can ignore. Recently, Uber faced backlash after a woman named Amrita Das, a journalist based in Delhi shared her unpleasant experience with an Uber driver. Amrita took to Twitter where she wrote her disgusting experience about a Uber driver who told her to come and sit on his lap just because she told him to turn on the air conditioner. Here’s the tweet:
@Uber_Delhi @Uber @Uber_Support rude and creepy driver. I demand action. First he refused to turn on ac then says garmi lag rahi hai to age mere godi me baith jao. He also ended trip moments after starting to drive and forced me out. This is when I was with husband. @DelhiPolice pic.twitter.com/qE40ib3B5d
— Amrita D (@amritadas) March 19, 2019
This news spread very fast, even Uber replied to her Tweet and requested her to check mails to provide them with further detailed information. The cab service provider also stated that the accused driver has been sacked already.
We're so sorry to hear about this. Our team has recently responded via email. Please reply there if you have additional questions!
— Uber Support (@Uber_Support) March 19, 2019
People became angry after reading this incident. Some even tagged Delhi Police and demanded strict actions.
— ♈s♈ (@arieotic) March 20, 2019
Delhi police will not take any action .. for sure.. This is small case for them.. police wait for big incident..
If Delhi police will take action on small offence.. Law and order will be maintained..
Wake-up Delhi police
— Amit Agrawal (@arkaysales) March 22, 2019
Worst part is..Uber doesn't have an emergency contact number in India.. happened to us as well…hope you are okay..
— Naren (@shipsdeet) March 19, 2019
@uber_banglore Some drivers are really very rude. Even i asked them to turn on the AC He says, cannot and asked to complain against him. And when I complained till today nobody is bother to call back . And the ride I took was for 1 hour. His name is Narpala Damodar Reddy.
— Rashmi (@RashmiS2605) March 20, 2019
Even Delhi Police responded:
Mam, kindly mention the date,time and place of occurrence of the said incident as per your complaint on your twitter handle yesterday for further necessary action on the same.
— Delhi Traffic Police (@dtptraffic) March 20, 2019